Ticket FAQ

This page is designed to answer frequently asked questions regarding ticket and purchasing polices.

• What does a badge do for me and what does it get me into?
• Where can I pick up my badge?
• Does NYILFF offer group sales?
• What does a single ticket get me?
• Can a film get sold out if I have a badge?
• Does the NYILFF oversell?
• What if the film I want to see gets sold out?
• Do films start on time?
• Are there any refunds?

What does a badge do for me and what does it get me into?

A badge provides access to the festival's films, panels and parties and includes a special registration bag, NYILFF 2008 awards tickets and a festival catalog. The badge also admits you into industry panels, but admission is on a strictly first come, first served basis. The badge excludes Opening Night, Closing Night, Dominican Night and all Special Event Screenings. Admission to the Hola Mexico Film Festival is not included.
PLEASE NOTE: Badge holder must show picture ID to obtain tickets with a badge. BACK TO TOP

Where can I pick up my badge?

Badges can be picked up at:
The Roger Smith Hotel
501 Lexington Avenue @ 47th Street
Dates: 7/21 - 7/24
Hours 12:00 - 6:00 PM BACK TO TOP

Does NYILFF offer group sales?

Whether you'd like to plan a corporate hospitality event or if you have a group of 20+ that wants to enjoy the festival together, special rates are available. Please e-mail: NYILFFGroups@gmail.com, with your complete contact information and the event in which you're interested.
Please Note: Discounts are not available for special event screenings. BACK TO TOP

What does a single ticket get me?

Just a movie. BACK TO TOP

Can a film get sold out if I have a badge?

We do our best to accommodate all badge buyers by holding seats until 10 minutes before show time. We urge you to arrive early and cannot guarantee seats once the film begins. BACK TO TOP

Does the NYILFF oversell?

No, we do not. We do make every effort to accommodate everyone. We have instituted a strict ticketing policy to prevent any overages. BACK TO TOP

What if the film I want to see gets sold out?

Never say "sold out". Even if advance tickets are no longer available, don't give up; just think Stand-By. Approximately 15 minutes prior to a film or panel's scheduled start time, we start admitting those customers standing in the Stand-By line, until the theater is at capacity. The festival screens almost every film twice, so everyone has a chance to see a film. We suggest flexibility when you consider your movie and event schedule. Also, please arrive early. BACK TO TOP

Do films start on time?

The festival makes every effort to start each film on time. We ask that you please arrive early and please have patience. BACK TO TOP

Are there any refunds?

There are no refunds or exchanges. BACK TO TOP